Its located in the motor driver enclosure above the rear trucks. Tighten all screws and use Blue Loctite if necessary, particularly, on the motor caps (belt covers) as they often become loose and rattle while riding. Losing hyper mode can be caused by a firmware glitch. Try checking the remote or the app to see if its actually gaining charge after 15 minutes on the charger again. Both have a poplar spine wrapped in triaxial fibreglass and edges reinforced with a polymer sidewall. As long as that motor still spins we are confident that we can rebuild it to run better than new. What does the Amnesia install do?- The amnesia chip allows customers to clear the RLOD error code by simply pressing and holding the power button on their battery for 5 seconds. It is the higher performance version of their third-generation electric longboard, the Boosted Board Plus. Boosted Repair Services - The Boosted Guys Other options, such as Bones Reds, don't have built-in spacers. Its time to come together with what we have, the title of the post reads. After investigations are completed we will give you a quote with a cost and time estimate to repair the product. Yes, the small amount of light is normal. A: We are now shipping to Canada! The wheels are independently torque-controlled and very small differences in friction (belts, motors, bearings, etc.) Battery issue, most likely, overheating (remote beeping) let the battery rest for 20 minutes before powering on again. We just bought our second boosted board and we just love them!!! They are interchangeable between both sides of the board (left and right) and between v2 and all v3 boards (Stealth, Plus, and Mini). will cause the wheels to spin up at a different rate when they are upside down and not bearing any weight. But ordering with Fatdaddy was a really nice experience. Once the invoice is paid, your motors will be returned to you. Motor Caps (Belt Covers): The socket cap screws for the motor cap are M4 x 0.7mm (thread pitch)/10mm (length), which take a 3mm Allen wrench (the v1 socket cap screws take a 9/64" Allen wrench). The company is run by Brian Schwarz, who owns a retail store in California called Last Mile SF/Calikites and previously ran Exway USA. Greeneville businesses boosted by Norwich Revitalization Program grants - Lacroix Lonestar Supersport Accessories. That being said, we understand the frustration you may feel and we want to do what we can to help. Youve been successfully subscribed to our newsletter! 128,45131 Essen, Germany, Alle Moruno (El) 45,18690 Almuecar, Granada, Spain. As of the 4th March 2020, Boosted are no longer operating as a company. 29NORWICH Three Greeneville businesses will receive a combined total of $165,000 for building improvements in the latest round of Norwich Revitalization Program grants announced last week. Buy: Amazon. Current (and even some prospective) customers of Boosteds electric skateboards and e-scooters have deluged the subreddit with tips and tricks on the best ways to fix and maintain the products. Wrap your motors in a soft material, such as bubble wrap, to protect them when they are being shipped to us.4. Boosted Board . Once order has been placed please follow the below instructions:1. This is a collection of Boosted's official board and scooter user manuals, user/support guides, and related . Insure the battery for full replacement value!4. Made for the Boosted community around the world with. You can also check your remote type/firmware version here. If the remote continue beeping while riding, can use the same connector lubricant on the battery connectors. Boa Constrictor Wheels 100mm 76a $120.00. With multiple levels of pedal assist and speed levels, these bikes can be customized to changing terrains and specific riders. We can also assist in repairing a Do It Yourself project that you built yourself. You should avoid riding in areas where this occurs as the behaviour can be unpredictable. This video shows an alternate method of opening (and re-building) a motor, however, since the motor pulley is replaced with a 20T version, the original pulley is destroyed in the process: The "RLOD" (red light of death) errors on extended range batteries are mostly permanent errors triggered by the BMS (battery management system) when it detects a problem with the battery. Once your order has been placed please follow the instructions listed below:1. I had some quiestions and they replied on my email within a couple minutes. They are the best built, most capable, and have the longest range in the market. CaliRides 105's from $169.00 $199.00. Sale. Boosted Revs and Accessories are still In Stock! If your request for repair has been approved you will receive instructions to ship your product to one of the addresses below: Fatdaddy Amsterdam (repairs)Street: Kropaarstraat 1BPostcode: 1032LACity: AmsterdamCountry: Netherlands, Fatdaddy Denmark (repairs) Street: Vestergade 1 Postcode: 8000 City: Aarhus Country: Denmark. For reference, the stock v3/v2 longboard bushings are 86a (black) and the Mini are 90a (grey). Using a skate tool, tighten the nut until it is tight and then back it off a quarter turn or so until the clicking stops but there is no lateral movement of the wheel. Boosted issolving one of the biggest problems people face each day: transportation. The board turns on but then displays a blinking pattern (red and green). If the battery sits for a month and the internal voltage drops, the BMS will re-associate the last-known percentage it was previousy at with the new voltage it's on. This can happen when there is a mismatch between the code on the motor driver and what code the back-end database expects, which causes the board's profile to change. New snacks on sale now for a limited time! This means that the standard range battery works on all v3/v2 boards while the extended range battery can be installed on all v3/v2 boards, except for the Mini S as it does not fit on the deck due to the motor driver placement. So Michael turned to the popular Boosted subreddit and sent out a call to arms. NOTE: While the longboard ESCs will technically work on the Mini boards, they use a different enclosure, so they are not a direct swap. Battery charging issue test another battery. Q: I am a retailer and am desperate for more Boosted products. Hey, Jesse from The Boosted Guys. And actually advised something more cheap because it was a better fit. Most remotes that shipped with v2 board start with R26 or R27. We recommendshipping your battery with UPS or FedEx Ground Services.3. On rare occasions, its an issue with the remote, but most of the time, its a ghost bug that can occur in the ESC, which locks it out of the fifth (Hyper) mode after connecting to the Boosted app. "These businesses reach across all of our business growth lines of operation retention, expansion, and attraction," the Norwich Community Development Corp. announced Thursday. Verified purchase: Yes | Condition: pre-owned | Sold by: neub217 (0) (0) by . The new board also featured water-resistance, 80mm Orangatang wheels, an upgraded Bluetooth radio, accessory ports underneath the risers, and a modular design that allows users to service and repair their skateboard more easily. Once they're loose, you'll be able to pull them out by hand. We use only the highest quality replacement parts to make sure you never have to worry about your motors again. Boosted Rear Drive Complete Sold Out. Parts & Repairs Forever Boosted Both tools require a desktop Chromium browser, such as Chrome, Edge (v79 or later), or Brave. He didnt just find the longboard, which uses an electric motor and a belt drive system to reach speeds of over 20 miles per hour, to be fast and fun. The most common case of RLOD is exhibited when the power button blinks red three times on repeat and the 80% light on the battery indicator is solid, like so: This error is caused by a voltage imbalance, which means that any cell pair reaches more than 0.5V of charge difference. If we decide your issue needs inspection or replacement we will provide you with an RA number that must be attached to any items shipped back to us. A. Thoughtfully crafted, Evolve boards are high-performance machines that marry strength, sophistication, and the highest quality materials with cutting-edge technology. A: Send us an email: support@boostedusa.com. Nutritional and convenient, only 100 calories per serving. From $50 View. Supplies are extremely limited, this is the last of Boosted's stockand when it's gone it's gone forever. Buy: Amazon, McMaster-Carr. v3/v2 standard and extended range batteries can be charged while on or off the board and the power button will turn yellow (not green) when fully charged. Once your device is plugged in, wait a few minutes for it to charge. You can clean surface dirt/dust off your grip tape using natural rubber, which is sold as Grip Gum for skate/longboards or sanding belt cleaner in hardware stores. ($100 for motor Repair. It is likely that dirty bearings are causing the noise and need . / Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. Print out your order confirmation and include it with your motor(s) in the package.5. Boosted Repair Services - The Boosted Guys Fast, Free Shipping Within the USA --- We Ship Internationally! Using a 4mm hex tool, remove the 6 battery pack screws and wing plates holding the battery pack to the deck. NOTE: Older v2 boards need to be manually updated to ESC firmware v2.1.9 to work with an extended range battery. If you want to keep the stock gear ratio, which gives you stock top speed and acceleration/braking performance, youll need to use custom pulleys with higher teeth count and bigger belts for bigger wheels. Even though this is a fairly new device, Boosted has released its upgraded 2nd generation board in August 2016. They can be used in combination with risers and should sit against the truck base plate for best results. You want to enjoy your product as long as possible. This would also be necessary to swap onto a non-Boosted deck. The BMS charges and discharges the battery below its full capacity to increase its lifespan, so leaving the board charging after the power button turns green should not damage the cells. For deeper cleaning, you can use a brass wire brush and water to loosen the dirt. A: We cannot honor warranties for items bought from Boosted because they are a different company. Shock pads are rubber risers (typically, 1/8") that dampen vibrations while riding and protect the deck from shock. 3. The v3/v2 boards use brushless 5035 192kv motors with custom Hall effect sensors and a 17T motor pulley (the v1 motor has a 14T pulley). Yes, theyre 6903 2RS bearings, which can be bought as a pair on eBay for under $7 USD. X. . Boosted Trucks from $40.00. Bob Fiore 674 subscribers Subscribe 2.4K views 10 months ago I purchased the RLOD repair with The Boosted Guy's and it was a fantastic. We can absolutely help you with service. Send us a message and we can help figure out the cheapest method of shipping to get your battery to us. Early v3 motors can make a grinding noise when the motor pulley becomes loose as a result of excessive space between the motor's outter bearing and shaft, which doesn't affect performance, but can be very loud. Boosted Board Standard Range Battery. Water damage is not covered. Otherwise, your trucks will need to be very tight. Made for the Boosted community around the world with, The Boosted Guys XR battery RLOD repair, Amnesia modchip installation, The Boosted Guys v3/v2 ESC upgrade (Hyper Mode unlock/firmware v2.7.2 update for Beams), XR General Hospital XR battery RLOD repair, Amnesia modchip installation, Motor caps (belt covers) w/ extra clearance (for bigger wheels), Alternate nose/tail bash guards w/ cable clips and risers, Jeffery Peralta XR battery RLOD repair, Amnesia modchip installation (located in NYC), Alex XR battery RLOD repair, Amnesia modchip installation (located in NYC), Elio XR battery RLOD repair, battery/ESC firmware upgrade, ride mode loss/Hyper mode unlock, and more (Europe only). Can I buy from you? Open the official Boosted app and connect to your board. Wheel Bearings: The wheels use standard 10.29mm (0.405", width) skateboard/longboard bearings for 8mm axles, however, the rear wheels cannot use bearings with built-in spacers on the inside, such as Zealous. If you own a Boosted Board, since Boosted is no longer a company, your only option is to buy a Boosted remote from community members, occasionally from Boosted USA (NOT Boosted Boards), and The Boosted Guys. It's fine to continue riding the board home if a belt breaks mid-ride, but keep in mind that your acceleration and braking forces will be compromised. KSan Rafael, CA 94901, All Rights Reserved. Don't feel like pedaling? If you know what you're doing and the motor shaft doesn't have any wear yet, you can attempt a repair yourself. Boosted electric skateboards and scooters generally include orange or black wheels and the name Boosted in orange capital letters on the devices deck. NOTE: Do not use pliers to tighten or loosen the connectors as they will easily damage the threaded metal rings. We hope so but again, we're unboxing products as fast as we can. If one of your motors isnt spinning, check that its cable is not loose by disconnecting and reconnecting it, making sure to align the printed arrows on both cables. RLOD, charge port not working etc. Buy: McMaster-Carr. On April 16th, 2020, Boosteds co-founder and former CEO, Sanjay Dastoor, confirmed reports that Boosteds assets and IP had been purchased by Lime Scooters. Q: So if I have a warranty/repair issue with a board/scooter I already own I'm totally screwed? 128,45131 Essen, Germany, Alle Moruno (El) 45,18690 Almuecar, Granada, Spain. Remove motor(s) from your board.2. We just bought our second boosted board and we just love them!!! You can use a rubber mallet to even them out. 4. Risers (AKA riser pads) provide extra ground clearance for the battery and for bigger wheels to avoid wheel bite (when the wheels make contact with the deck), especially on the Mini deck, which doesn't have the same cut-outs as the longboards. Options; History ; Boosted Board 1st Generation Troubleshooting . He posted the news to Instagram and Reddit, and said the immediate reaction was surprisingly positive. Boosted Motor Repair/Rebuild/Upgrade. Boosted and Evolve products are engineered to last for years and are extremely reliable. Canadian answer: Please see shipping page. Slices from sharp objects shouldnt affect the ride once removed and can be covered with super glue. Boosted Motor. Boosted & Evolve are known for their premium performance boards offering a next-level experience. Boosted Board V2 Dual+ Electric Skateboard (LOW MILES) New In Box - eBay Boosted Titanium Motor Pulley. Buy: McMaster-Carr. Wheel Pulley Washers: The big silver wheel/drive pulley washers on v3/v2 trucks are 18.25mm (approximate inside diameter) x 25mm (outside diameter) x 0.5mm (thickness). Remove motor (s) from your board. Boosted Board Repair - iFixit Q: I am international, specificallyCanada. If a motor stops spinning, you can temporarily disconnect it from the motor driver. Electric Skateboard Remote Controls - All You Want to Know See the Parts & Repairs page for available battery repair services. INTERNATIONAL CUSTOMERS: Interested in RLOD repair? If you need to extend the connection between your battery and motor driver or route your deck like a Boosted deck, you can use a HIGO-L513-A-B battery cable and a 4-pin extension cable for the accessory port. Another remedy is to use a little white lithium grease on the bearing seats (where the bearing rests in the wheel). While we LOVE Boosted- We also LOVE Super73, Evolve and Minimotors. This warranty is valid for the lifetime of the board, and will cover the failure of the parts due to normal use. Once connected, open LightBlue (leave the Boosted app running in the background). The latest battery firmware balances the cells better by showing 100% charge when the delta is <100mV and maintains the balance better while not in use by tolerating a delta of ~1.0V. The rear motors are exposed on the 1st generation board allowing you to see into the motor. The 2nd gen board has larger diameter wheels. This can be done by kick-pushing the board for 15-20 minutes at about 10 mph, or even by being creative and having someone pull you around with a bike. The revised v3 motor uses the correct bearing and removes the washers (shim stack) under the motor pulley, which allows the motors to be assembled faster. Letting a board sit for too long without using it will cause a voltage imbalance. It really shows what kind of community Boosted built. Buy: eBay. The latest battery firmware balances the cells better by showing 100% charge when the delta is <100mV and maintains the balance better while not in use by tolerating a delta of ~1.0V. WE will not be held responsible for damaged batteries during shipping! Firmware error ESC and/or remote needs to be updated (e.g. Choosing a selection results in a full page refresh. Print out your order confirmation and include it with your motor (s) in the package. Boosted Repair Services - eBoardStuff RLOD (voltage imbalance or dead battery cells). Next image. With the ability to swap seamlessly between Street and All-Terrain wheels on the Evolve Boards you can now skate on grass and dirt for a limitless ride experience. A: We have a limited60 day warranty for everything you receive. Ship to the following address listed below - Adam Vosburgh 1202 Dyar Road Seneca, South Carolina 29672 United States6. If multiple components have failed simultaneously, the lights will reference the most severe error. A: We are located inSan Francisco, CAand are not open to the public. FAQ; Parts & Repairs; User Manuals; Videos; Enable Dark Mode; User Manuals. If a voltage imbalance occurs during that time, you will have a short amount of use before the battery goes into error. The BMS (battery management system) associates the charge percentage with the last known powered-on voltage. Bearing Spacers (only used on front wheels): The bearing spacers are 8mm x 10mm (made for 8mm axles), which are commonly used on skateboards/longboards. v3 longboards (Plus/Stealth): Boosted 85mm/78a Stratus, orange and grey respectively. If you don't have a pair and can 3D print your own, use this file. Yes, you can use third-party barrel or cone bushings. The Boosted Guys Can't rate because I got the survey before the order arrived, very smart. Minor chunking is expected over time, but major chunking that deforms the lip profile can affect the ride feel. New snacks on sale now for a limited time! Upgrade your E-Skate w/ eBoardStuff! RLOD Repair : r/boostedboards - Reddit Battery: The battery screws are M6 x 12mm (diameter)/20mm (length), which are 90 countersunk and take a 4mm Allen wrench. 1st gen rear motor mounts are made of aluminum. Boosted 2nd Gen Dual+ Electric Skateboard - eBay From $62.50 . Boosted issolving one of the biggest problems people face each day: transportation. Don't want to sound lame. 1281 Andersen Drive Ste. NOTE: The Stealth comes with metal pulleys, however, only the teeth are made of aluminium and the rest is plastic. Once we fix your motors, they are guaranteed forthe lifetime of your board! Anyone looking for more general information about their Boosted boards, though, can turn to the Save Boosted project, a shared Google Drive put together by user Fear_Shock_1. ESC/Motor Driver: The motor driver wing plate screws are M6 x 12mm (diameter)/18mm (length), which are 90 countersunk and take a 4mm Allen wrench. In February 2020, the public learned that Boosted was going through financial troubles and on March 4th, 2020, Boosted posted a blog announcing Today we had to make the incredibly difficult decision to let a significant portion of the Boosted team go and The Boosted brand will continue to pursue strategic options under new ownership. ! wrote another.) Terms of Service. Boosted Board Extended Range batteries have an unfortunate issue where if battery cells become imbalanced they will lock the user out permanently rendering the battery no longer usable. This condition is know as the Red Light of Death or RLOD as the battery flashes a red light when the error has occurred. Most people buying motor vehicles want to customizethem, he said. Sale. At the moment, the authentication/firmware servers are down and as a result, boards cannot be automatically updated. Powered on, but not connected to ESC (e.g. If you receive a product that you believe is defective please contact us immediately and do not use your product. Early versions of the battery firmware don't balance the power output from each cell as efficiently and turn the power button green when the cell with the highest charge reaches ~4.0V. If we accept your repair request, ship us your product. 2. Johan van Hasseltweg 12B,1022WV, Amsterdam, Rttenscheider Str. Next image. For reference, the inner/smaller bearing is a NMB L-1680K (8x16x5mm). If the remote still can't connect, check if the Boosted app can connect to the board if it can, the Bluetooth module on the board may be faulty, which requires the ESC to be replaced. We repair and service multiple electric vehicles including electric bicycles and electric scooters. Meet our new product. Boosted's flagship motorized skateboard, released April 2018. According to a former Boosted employee, batteries on firmware older than v2.5.1 had a higher failure rate and approximately 30% of batteries were serviced. All Super73's have throttles installed. Once it arrives we perform a diagnostic of the issue. These guys are my fucking heroes! If you don't have a pair and can 3D print your own, use this file. Since most cases of RLOD are caused by a voltage imbalance, which means that any cell pair reaches more than 0.5V of charge difference, you can practice the following tips to help preserve your battery's health. A: Yup, we acquired everything that Boosted had, and it came direct from them. The blinking LED patterns can range from issues with a . If youre experiencing squeaky trucks, remove the hanger and put some shaved pure paraffin wax (don't use a candle) in the pivot cup and in the bushing seats. Charger issue (possible water ingress) dry the charge port and charger before re-attempting to charge, otherwise, test another charger or battery. Boosted and Evolve products are engineered to last for years and are extremely reliable. A. Buy: Amazon, The Home Depot, McMaster-Carr. Wheel Pulley Bearings: The v3/v2 pulleys use 6903-2RS bearings on the inside; the v1 uses 6804-2RS. The second-generation Boosted Board was announced in May 2016 and featured a swappable battery that could be upgraded to a to-be-produced Extended Range Battery. It's recommended to check on the board and turn it on at least once every two weeks and, if possible, riding it a couple of times a month. McInturff now says he hopes to have a full service electric board repair facility open by the end of May. One user started a shared Google Drive to host owners manuals and other reference materials, and is even considering opening up a service center. Start off by trying to narrow down the noise to the front or back of the board and determining whether the noise is only present while riding or while stationary as well. Boa 100mm Constrictors/90mm Hatchlings/80mm Sigmas, If you're on the latest battery firmware (v2.5.1), RLODs are significantly less likey and you. McInturff is only servicing a specific need, at least for now. Boosted Electric Scooters and Skateboards, Longboards | In Stock Holy crap, no ones going to be working on these things anymore.. Q: What happens to me if I already own a Boosted Board with a warranty? Cell-balancing only occurs while charging and can take up to 2-3 weeks on firmware v.2.1.7 or earlier. Truck Hardware: The stock truck hardware on boards with a standard range battery is 1.25 (length) and on extended range boards, it's 1.5 (length). Brian has posted a detailed story here. Place them aside. ESC firmware is not compatible with connected XR battery), otherwise, check cables. I think we have the (now laid off) service team to thank for that., One problem these community efforts cant really help solve, though, is customers whose orders were pending or had sent their boards to Boosted for repairs. In addition to selling premium vehicles, we also specialize in electric bike repairs. See what's different about our line of health food products. The blinking LED patterns can range from issues with a loose battery and/or motor connector(s) to damaged battery cells and/or a faulty ESC. Truck Mounting Nuts: The truck mounting nuts are standard skateboard/longbord truck mounting nuts, which #10-32 (diameter - thread count) and take a 3/8" wrench. Let me tell you, we have a lot of motors headed in, like a crazy amount, McInturff said. We have Boosted board batteries, belts, 105's, stealth, mini x, motors, decks, and so much more! This issue was later fixed in production. With a bike for every rider and any condition, Super73 is the easiest get on and go e-bike out there. Remove the battery pack from your board. Use code NEW for 15% off. Q: Where are you located, can I come in for a visit? Plug your device into a power outlet. They are standard skateboard/longboard speed rings. Please make sure to include a note detailing all the issues you are having with the battery! Boosted - 2nd Gen Dual+ Electric Skateboard - Black/Bamboo The main goals of the Accelerated Repair . NOTE: Do not use pliers to tighten or loosen the connectors as they will easily damage the threaded metal rings. Boosted Motor Kit $119.00. Please attach any relevant videos or photos showing your issue so the specialists can best assist you. Alternatively, you can check your board's firmware versions, serial numbers, odometer, and ride modes on a desktop here. Sometimes, this can be temporarily fixed by power cycling the board and remote and you may need to re-pair the remote to the board. To check for pulley play, uninstall the motor and wiggle the motor pulley if it feels loose and makes a clicking sound, it is likely the culprit. All decks are rated for use by riders up to 250 lbs (113 kg). He also confirmed that "From a corporate structure perspective it's likely going to enter some form of bankruptcy protection at some point, but it won't formally dissolve for a while. To check for pulley play, uninstall the motor and wiggle the motor pulley if it feels loose and makes a clicking sound, it is likely the culprit. Boosted USA has Teamed Up with Evolve Electric Skateboards, Boosted USA is now introducing Minimotors Electric Scooters. And when you want to haul ass on a longboard, you put better great bearings on it, larger wheels, etcetera..