Is there a way I can edit the shipping label to reflect the good address? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. ? I waited 8 days, but the package still has not came. Thanks for reading my rant. To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. Buyer moved house and gave the old address : r/Depop - Reddit however, the parcel hasnt been sent back to me, because my address wasnt on it. the guy at the depot told me to just wait and see what happens. Basically, a buyer purchased a pair of shoes from me and I shipped out the same day (Thursday 3/9). I've done this several times. I said well first, Im going to have to buy a new polymailer. So between gas money and the new polymailer so far, I have lost money. Buyer Error : Depop - Reddit Contacted buyer and got a good address. Reddit and its partners use cookies and similar technologies to provide you with a better experience. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. Congratulations! The buyer gives me a new address, then asks when I'm going to ship it. Please read rules before posting. 4 the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. A sub for discussing all things Depop. I waited 8 days, but the package still has not came. I've not replied to any as it doesn't sit right with me, has anyone come across this before? Join. r/Depop on Reddit: SOMEBODY HELP so i sold a HS fan 2 pieces of my Refund depop fee: Do you refund the FULL amount or do you - Reddit Reddit and its partners use cookies and similar technologies to provide you with a better experience. Cookie Notice By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. and our How to deal with Items that delivered to wrong address? : r/Depop - Reddit So sellers have to pay extra for others' mistakes? but also im a college student and its midterm season, checking her address is not my priority esp when i had 12 other packages to pack and ship. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Complete noob when it comes to selling, especially in FB Marketplace. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cookie Notice For more information, please see our By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Buyer wants me to ship to a different address : r/Depop - Reddit Just an unnecessary headache lol. A sub for discussing all things Depop. Im sorry I just hate entitled people. This app icon looks like a black lowercase "d" on a red background. Hell no. Buyer Gave Wrong Address - what to do? : r/FacebookMarketplace - Reddit I love depop but come on the waiting time to recieve the money as a seller is crazy + i understand they have to make money somehow but the fees on sales is crazy! Buyer put wrong address : Depop - Reddit Scan this QR code to download the app now. Step 2: Tap on the 'Setting icon' from the top right side of the screen. Depop is known to have relaxed requirements. What can I do? however it then, as per the tracking, wasnt delivered because the address couldnt be located. i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. The buyer gave me an incorrect address AGAIN. Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). For more information, please see our They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all Vote 1 1 comment Best Seller sent item to the wrong address. Anyone else have this happen when shipping to a buyer? : r/Depop - Reddit Did I handle this correctly? How to Change Your Address on the Depop Mobile App - WikiHow which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. They shipped almost immediately the next day. anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. Please read rules before posting. When the package is sent back to me how do i get a new label without purchasing one I dont know what to do and definitely refuse to pay out of pocket to resend these items to peoplehelp , Scan this QR code to download the app now. i dont use reddit . Buyers with wrong address I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. So any help would be appreciated! I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. Never provide your email address or phone number to a customer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But I specifically told the seller to deliver it to X address instead. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Yeah, that's happening to me too. it was then showing as sent back to sender. im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. I took it home and messaged the buyer, telling them that they gave me the wrong address. Buyer gave wrong address : r/Depop - Reddit Had about 7 messages in the space of a few hours, all along the same lines. Scan this QR code to download the app now. But I specifically told the seller to deliver it to X address instead. Cookie Notice its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. I said "well first, I'm going to have to buy a new polymailer." So between gas money and the new polymailer so far, I have lost money. Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Step 5: Log in to your PayPal account. This has been happening so often that Ive had to put a disclaimer in every listing saying to double check your address before purchasing. Depop has been no help and Ive emailed about 10 times and also contacted USPS. I just started using Depop today, posted like 3 things, and within 1 minute . Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments and our Cookie Notice buyer gave me the wrong shipping address. Privacy Policy. The buyer gives me a new address, then asks when Im going to ship it. How do I sell safely on Depop - Depop help GB By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They gave me another address, and told me to ship it quick because they are going on vacation. I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. Cookie Notice Its details page will open. As young as 13 years old can register in Depop, make an account and start buying or selling. uhh maybe i shouldve checked?? Cookie Notice Or could I manually pencil it in & USPS would be able to deliver it properly? r/Depop - Buyer gives me wrong address TWICE, wants a refund - Reddit The buyer messaged me saying it was on the way back to me and if I could please resend it out to her. 2 Select an item you want to buy. Buyer moved house and gave the old address Related Topics Depop Mobile app Marketplace and Deals Marketplace Etsy Information & communications technology Online shopping Public company Consumer discretionary sector S&P 500 Business Technology Website Finance Business, Economics, and Finance Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. Reddit and its partners use cookies and similar technologies to provide you with a better experience. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! my local post office is also no help. i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all , seller gave me incorrect shipping info AND, Scan this QR code to download the app now. How to buy and sell safely on Depop - Depop help GB 98. and our Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. I messaged the seller and it turns out they sent it to the old . I messaged the seller and it turns out they sent it to the old address. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Step 3: Now tap on the 'PayPal account'. They asked me to ship it next day, so I did. 4 4 Related Topics Sellers Beware: Depop Scams You Should Watch Out For - OneShop your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. Please read rules before posting. Scan this QR code to download the app now. help! buyer gave me the wrong shipping address : r/Depop - Reddit The next day, I go to try and ship once again. Privacy Policy. Why do people ask for email? : r/Depop - Reddit Buyer needs my email address : r/Depop - Reddit help! Privacy Policy. Buyer gives me wrong address TWICE, wants a refund but still expects item?? It is not their responsibility to chase up a parcel if it is undelivered, if the address they gave Depop is correct it is your responsibility. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. they're trying to scam you, buyers do not need your email. For more information, please see our Please contact the moderators of this subreddit if you have any questions or concerns. wrong address. For more information, please see our 3 Tap Buy. Refunding the Buyer and relisting. they either want to sent you a fake confirmation email so you send them the item without realizing they never purchased or try to hack into your PayPal. Seller sent item to the wrong address. What can I do? : r/Depop - Reddit Step 4: Tap on 'Connect PayPal'. They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? seller gave me incorrect shipping info AND : r/Depop - Reddit A sub for discussing all things Depop. 68. r/Depop. RANT!! SOMEBODY HELPso i sold a HS fan 2 pieces of my gear. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Sorry guys but I need to rant. i texted him twice but havent heard from him since & he blocked me on ig. A sub for discussing all things Depop. I messaged the buyer, and they just dont care about the inconvenience they have caused. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. They complied with the request and asked for my full name as well. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. def not my responsibility as a seller to make sure the buyer's address is correct. spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. RANT!! sold an item for 150 and going to revieve 130 smh. For more information, please see our Privacy Policy. Buyer needs my email address. does anyone have any advice? however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). Reddit and its partners use cookies and similar technologies to provide you with a better experience. and our They shipped almost immediately the next day. The item will be added to your bag when you tap this in the lower right corner of your screen. Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! i jus want my money man. Scan this QR code to download the app now. "so i was like ok ill have to refund u so u can update the address and then u can repurchase. Privacy Policy. You should refund the order, relist it, and have them buy it again with the correct address. Today (Saturday 3/11) she messaged me and said she recently moved and the address on the shipping label was for her old house. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! Buyers with wrong address : r/Depop - Reddit Um, no. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. if you used the depop shipping label it isn't your fault or anything. The next day, I go to try and ship once again. I get to the post office and I was told that the address was invalid. They complied with the request and asked for my full name as well. This upsets the buyer and now opened a depop dispute. so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If they request either from you, they are trying to scam you by sending a fake email to you stating you have sold an item to them. 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? i think the buyer is a kid though, like genuinely, so i'm not sure if Before buying, I did not update my address. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. & i havent received my funds yet. it doesnt have my address on it so i have no idea how it will get back to me. For more information, please see our I took it home and messaged the buyer, telling them that they gave me the wrong address. Before buying, I did not update my address. Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. Steps 1 Open Depop. i need some advice (pls) on something that's gone wrong w a buyers This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." Um babe you got a refund- Im not sending you anything lol. and our wrong address : r/Depop - Reddit i need some advice (pls) on something thats gone wrong w a buyers order. For more information, please see our and our For questions and discussion about Facebook Marketplace. Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? Cookie Notice I was so frustrated. and our yes, the wrong address was on their depop account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? she also said ".cant you just write the new address on the label" which annoyed me . Had about 7 messages in the space of a few hours, all along the same lines.