cci hotel reservation charge cci hotel reservation charge

Next step is to dispute with cc. I received a confirmation email from a different company - Hotel Values. Made reservations online thinking we were on the LaQuinta website. I ended up making a reservation for two nights at 4:00 pm one afternoon, and by 8:00 pm the same day had to cancel because other activities planned in the trip didn't mesh. Your resolve to return said price at the end of stay. so now I am stuck with a 2801.91 charge for nothing. I found out that my original reservation went through their website being misleading that they were Hilton Hotel Reservations. Anymore to tend to my aged needs. Giving me the run around about refund due to virus. Make your reservations directly withthe hotel your staying with. "Let's just cancel it, " I said. We repeated our complaints. Called Capital One and they called the 800 number on the charge and they put us on hold for over 10 minutes - this happened twice and we the agent and I realized they were never going to answer. Our Role as Agent. Have you disputed the charge with your payment card? This will surely increase the credibility of your complaint. I called today spoke to a hateful person she told me that she would have to send an email to get my refund and then hung up on me. I drove down the road 1 mile found a room, for $159.00. Plus they added a $553.73 charge for what they call a service fee? I called them three times which they put me on hold three times to call the hotel. I did not realize I was booking through them. This was not mentioned until check out also. I thought it was fraud but after checking with Cheapoair.com's Customer Service department (whom I booked a trip to Denver with around the same time that I saw the getaroom.com charge), turns out the Getaroom.com charge was for the hotel that I booked through Cheapoair.com. Booked a room that should of cost 125cnd plus tax. Found out they charged me the amount in US dollars plus more so one room went from 125 Cnd to 260 cnd (160 usd). Because the discounts applied to only a portion of the charges for breakfast, we realized we'd now be paying something more than the $174.03, presumably around $200 for our stay. They got me for $781. I am contacting LaQuinta and lodging a complaint also! Despicable. I tried to call the number and got no person; just a loop of press 1, 2, 3, and if you want to talk to a person, call the specific hotel.So I'm having to go thru changes to get my hard earned money back when I sheltered in place almost 5 weeks but am getting charged for a reservation I didn't make and can't complain to them about .. First time ever going online to book hotels and it will definitely be my last. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. So basically this is a company who is stealing peoples money with no consequences. Booked a room with Bookings.com in Tallahassee, FL. It asks to press one for reservations, which I did, or two for front desk. I responded back to CCI informing them I have disputed the charges with my credit card company. Im going to take them to small claims court. I made reservations for a hotel room with what I thought was the hotel, but it was instead with this CCI Hotel Res 800-468-3578 on the 13th of April. They promise a great rate then charge one's card and then slap a hug fee (often same cost of rooms). I called the company again thinking it was the Hyatt to cancel the reservation and was told that it was not refundable. I think it should be Make sure after searching online that you check you are on the hotels official website to reserve a room, by checking the website address, looking at the Contact Us or About Us section of that website and reading the Terms and Conditions. I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. On Sept. 3, driving into Connecticut as dusk approached, we pulled over and went online to book a hotel. There was little he could do about it. Submit a complaint and get your issue resolved. Please do not book any reservations from this website, they are scamming people. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I was looking for a two night reservation and got online at what I thought was the Days Inn website. When I arrived at hampton inn un baytown, tx I got charged for that room again. The site quoted me $181 per night and then charged me $365 per night. There is not such thing! I then called the hotel directly and cancelled my reservations. We declined the certificate. Immediately I got an alert on my phone for several charges. I made another reservation with Hyatt directly in the hotel I wanted with assurances I can cancel anytime up till 48 hours prior to check in . COVID entered the picture again big time. Plus they took and additional $120.05 out of my account plus $106.23 that had paid for the room. Did you just search the hotels name online, and clicked on the first Advertisement at the top and phone them? Googled a local hotel. Currently at a wait time of 24 minutes and it just disconnected. But guestreservations.com charged our credit card about 15 minutes after the booking had been done. CCI sent me a copy of their receipt. When I tried to cancel my room reservations, I was unable to get through to CCI Hotel Reservations. I have no disputed it with my bank. As it turns out, we paid $38.45 in additional "recovery fees" and taxes. Or understand English very well. CCI Hotel review: fraudulent charges to my credit card That this 83 year old woman is not fit to travel since my family will not be near by In the process of disputing the excessive charge! I was not even in Texas on that date. The cost was almost $150.00 more for the stay. The people working at this company made a reservation for me in the WRONG area of the state of Ca. This Hotel Scam Is on the Rise. How to Protect Yourself | Money We should have paid $832.96, a difference of $475.02, which the so called booking agency kept. COUNTY OCCUPANCY TAX $6.29 For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Even if you don't reach out to the hotel while you're booking, it's worth contacting the property before you arrive. Cci*hotel Reservation After going over costs and requirements and that all other hotels in the area were booked full, I began to get suspect. I cancelled room immediately and tried contacting to receive refund. "We were told breakfast was included when we made the reservation." Also be sure you have your R# for the reservation or they refuse to talk to you. I asked for their email address to follow up they don't have an email address she gave me [protected]@getaroom.com. This is totally misleading and overcharging any consumer . When you book a hotel room or an airline ticket, your credit card is charged some days before you check-in. In addition to the General Site Terms posted below, the following terms apply to any reservations and stays you book through the site. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum Do you mean you chose to use Getaroom and booked $30 000 or 30 000 Pounds of hotel rooms? Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum You would go to the Priceline website to do that. Called them to get them to charge the amount in cnd(refund diff) They refused and conversations went no where. Was referred to this number by another motel chain, thinking I was connected to LaQuinta. Later I got a text and email indicating that my total bill was $146.57 which included a $53.34 for taxes recovery and for a membership that I did not agree to buy. CCI Hotel Reservations charged my card the $104.88 but when I got Share your photos and videos with others to prove the truth of your words. Hotel Booking Scam - WARNING: Do not use guestreservations.com After you called and spoke to Visa, did they explain and you take up an option of a chargeback? It was a charge for the same hotel . Just wondering if that is why you found no room booked upon arrival. They are a crap company, and there are many others out there as well. In certain locations, the tax amount may also include government-imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. Reservation No. Avoid this company like you would COVID19. There was a charge on my card by CCI Hotel Booking that I did not authorize nor did I know I had been charged $ ***. It would be helpful to explain the process you went though so other people dont end up booking on the CCI site when they assumed they were booking on another site or with the hotel itself. Hotel charge was $309 and they charged my credit card $500, what a crook. I will appreciate if this matter be look into and correction made. We apologize for any inconvenience that this may have caused. Please feel free to browse our reviews and complaints and share your own experience with CCI Hotel Reservations. I'm so steaming mad!!! Wyndham took the reservation from CCI Hotel Reservation so they should get the money from them. I want my money back. I had the same experience as many of you on this thread. This will surely increase the credibility of your complaint. I thought that was my room charge. The family was finally looking to travel after a long year with the pandemic. less. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum it was for $163.90. I thought we were talking to hotel directly. I booked two hotel rooms through CCI hotel reservations. The day I made the reservation I made the reservation with the hotel [protected], but on my credit card bill CCI HOTEL RESERVATION number Why does it take me away from speaking directly with the hotel and also charge me over $100 more for my three day stay than what the charge was from the hotel for the same room? Your password has been sent to the specified email address. Trying to obtain a duplicate receipt from this company any phone assistance only puts you in the reservation queue. Having had a late start and 2 young children they decided to stay overnight in Ohio. When I got my card statement, I had been charged by CCI even though they had declined my card. Made a reservation on the spot for $75. Cancelled the reservation at CCI and was then informed I would be refunded 1/2 of the original fee which was $438.24. I have a feeling most issues are when people use their mobile/cell and find using google easier than opening the browser option and then not reading the smaller phone screen properly. He was most sympathetic, and he was familiar with guest experiences like ours. I had the same experience as many other people, including a cloned website and the surprise overcharge for "tax recovery and service fees" of $169.52. When I searched their site I found no cancellation link. It's been three weeks and nothing yet. I had the same experience with CCIHotel as others posting here. Total Price $140.90 (CCI HOTEL RES 800-468-3578 TX), this was on my bank statement. Only to find out later, that this was a fraud. Getaroom are about as dodgy as they come, but this wasnt caused by them. Which I did. CCI Hotel Reservations - Fraudulent third party reservation practices We have stayed at this hotel every year at Memorial Day WE and find it to be clean and reasonable. Totally false claims and Scam Stay AWAY. Customer Care > Be very careful of clicking on random web links after doing internet searches. Had a charge of $212.61 from CCI*HOTEL@GETAROOM 800-468-3578 TX. I called CCI and explained my situation, the rep Melanie told me I would have to contact the hotel directly and have them confirm that I left. Guy at Lago Mar. I booked a room on-line through CCI Hotel Reservations at the Hilton Garden Inn in MERRILLVILLE, IN for 12/4/21. Great scam site. The more significant problem is that immediately after I made my reservations, several attempts were made to use my credit card, bank account and Amazon account. Beware CCI*Hotel Res / getaroom.com Beware - Tripadvisor At check in I provided my credit card again but was charged for the room again at that time. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. I am out $141.98 They will charge you well over the price that the hotel is actually charging. Peter T. Kilborn This company is a scam. By the way, the $521.80 charge was 49% of the actual hotel bill of $1,101.99. THE SAME SCENARIO JUST HAPPENED TO US MAY 2021 that I have been reading on other websites. ComplaintsBoard.com is a leading complaint resolution website on the Internet. BEWARE CCI, BEWARE GetARoom.comFraud Phone siteThey Steal Your MoneyBEWARE!!! We finally gave up. Arriving Saturday, June 19 and checking out Tuesday, June 22nd. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We immediately went to cancel & notify our cc company. I had the same experience. Then I was informed that the reservation was non cancelable. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Fraudulent third party reservation practices. The reservation was made within 24 hours so neither the booking site or now my credit card company will provide and relief from this fraud. Before joining a network, make sure the Wi-Fi connection is secure and hosted through the hotel. The Hotel charged us $782.22; CCI charged us $1,060.91, including a fee of $277.69 which was not disclosed, nor were any conditions disclosed. Booking.com: anyone managed to upgrade their Genius level? Here's the kicker: you don't even have a hotel room to begin with and then banks often won't honor it as fraud. Total Scam, The total room amount was advertised for $70 and when I submitted my payment through Apple Pay the amount increased to 111. We tried to book a hotel at the Hilton in Santa Fe, moments after booking the room online; we realized we had been redirected to CCI*HOTEL RES. we paid $1,178.00 for seven nights. CCI*HOTEL@GETAROOM 800-468-3578 - What's That Charge Is Travel Expo 2021 legitimate? They refused to cancel for me and have charged by credit card almost $1000, a charge which I can not get reversed. We wish we looked up this company ahead of time, or else we would not have purchased from this site. SO many bad companies out there, this is well documented here. They STOLE money from my credit card and did nothing! I booked two rooms. I never got a Reservation CCI*hotel@getaroom If so then complain to Tripadvisor staff directly. Were you booking pre-paid non-refundable rooms for a large group of people for long stay somewhere and you picked Getaroom because they seemed cheapest? Thank you for taking the time to contact Customer Care. Stay away from CCI Hotel bookings located in Texas. This is not a practice I have ever done. Reservation #R2937669554 The room price was $125.80 I was billed $504.43 plus $12.99 booking fee. STATE SALES TAX $8.81 It didn't help that a couple of "ripoff" reps didn't speak English as thir first languague. What can be done to put this fraud out of business? When I got to the hotel I was booked in a smoking room on Priceline.com for $66.00 on a Mastercard. Plus they added a $553.73 charge for what they call a service fee? However, since our rates are discounted, youre still going to save the most money by reserving with us. Went to gook a room, They advertised a price for a room with Free cancellation. The hotel had a hard time changing my room to a non-smoking room. "Unfortunately, " she said, she could do nothing about it. The agent lied about how much they were going to bill my cardupped the amount over $100 and refused to refund. Price quoted was $84.65. I spoke with Choice Hotel reservation line to book a room at the Sleep Inn & Suites in Upper Marlboro, Md. Within the hour I Canceled that reservation. And u nder many circumstances, it's still possible to get a refund on a nonrefundable hotel bookingespecially if you're aware a few weeks or more in advance of your scheduled stay. He told me I could not get a refund. In Canada. Arrived at the hotel and they could not confirm the price we paid. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I called the number provided but it was completely automated, and I was stuck with the reservation. May 9 I got online and booked a room I asked about their cancellation policy in case I need to cancel she told me 24 hours for a full refund. I did not have access to a computer, as I was on vacation. In the last 2 months I have called many times and get the same 7 day promise. Booked a 2 night stay at a Hilton in DC through what I thought was the Hilton website directly. Per my recollection the hotel price was around $100 plus 11% tax which was fine with me. Us too. For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. I did not know their change of plans. I heard the name get a room and immediately tried to cancel. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). I have found numerous reviews about them, WARNING people. I knew it was all a mistake and immediately called American Express and Paul The desk clerk told me not to worry about a room charge since I had only been in the room 20 minutes. A Guide to Hotel Refund Laws We live in Canada a random charge for CCI@Getaroom in USD showed up on our credit card bill. CCI Hotel Reservations reviews & complaints So, now Im paying for their mistake. My credit card charge says CCIHOTEL 800-468-3578. Called the hotel back, and was told not to worry it was canceled on their end, and unless we sign for the room we will not be charged. They said the Location asked for was booked but recommended Fairfield by Marriott near airport in Tempe, AZ. Booked.. City Garden Grand Hotel, Makati, Philippines At Lago Mar. How were you redirected and from where? got the receipt from Fairfield for the same charges. "You can't, " the fellow said. Ask the hotel to give you a room in the same or better category. So heads up for people if it is not a local phone # to the hotel you are looking to stay dont bookNothing but online scammers which is pretty sad they have to do this nonsense to make other peoples lives miserable. CHECKCARD CCI*HOTEL@GETAROOM 800-468-3578, POS Debit CCI*HOTEL@GETAROOM 800-468-3578, POS PURCH CCI*HOTEL@GETAROOM 800-468-3578, POS PURCHASE CCI*HOTEL@GETAROOM 800-468-3578, POS REFUND CCI*HOTEL@GETAROOM 800-468-3578, Visa Check Card CCI*HOTEL@GETAROOM 800-468-3578 MC, Misc. Very slick as the site looked like the Embassy Suites site. I knew the Dear CCI, on Dec. 30, I made a reservation with what I was made to believe was I made a reservation on what looked like the website of the hotel I wished to stay at. But this next comment isnt quite correct Make sure you are directed to the proper website to reserve a room. I dont quite understand about being redirected or how that occurs. They refuse to let me talk to the proper department. NOTE, some hotels charge for the entire stay. However, CCI*HOTEL RES 800-468-3578 TX US on 03/26/2023 charged an additional $ 818.58 on my credit card as well. Be carefull. More Helpful? Credit card statement showed a charge of 123.10. FAQ - Guest Reservations "It is not included, unfortunately, " she said. - About Us The representative told me that it is different for them to cancel and their policy with Days INN wont allow it. The room is not the same as it was advertised. I looked the hotel name/city online, found it clicked on "Website", was brought right to their booking app and booked a room. My credit card was charged an additional $521.80 for "Tax Recovery Charges and Service Fees". We go to great lengths to adequately disclose the tax recovery charges and service fees we charge. I wanted to know (1) what the charges were for and (2) what tax entities the taxes were for. I made a reservation with my credit card and received a confirmation. The reservation for the Red Rood Inn, Greensboro NC . Was browsing web for holiday Inn and by mistake opened phone number for CCI hotels. I booked a room through them, had to pay for the room through there website. It wouldn't go through online, so I had to call direct to book, still thinking it was the actual Hilton. The hotel didnt find my booking. Are you a travel agent that uses hotelbeds sometimes? CCI Hotel Reservations - cci hotel reservations, CCI Hotel Reservations - charges to my credit card, CCI Hotel Reservations - fraudulent charges on credit card, CCI Hotel Reservations - Rip off hotel reservations, CCI Hotel Reservations - No rooms available, CCI Hotel Reservations - Hotel reservation with a 60% tax recovery, CCI Hotel Reservations - hotel reservation, CCI Hotel Reservations - Hotel reservations. this third party site added changed the price and added $92 on to a $190 hotel room charge in additional, undisclosed taxes. They would not allow me to. The stay was supposed to be at Americas Best Inn and Suites Macon. on 12/26/19 using a Discover card. Sue the hotel. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. Whether you're considering doing business with CCI Hotel Reservations, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. This makes possible cancellations much easier. He was friendly at first, looked up availability and came back that there were no rooms available. When I called the local hotel the next day I was informed that the reservation had been cancelled; NO notice had been given to my daughter or to me. He offered a 10% one time reduction or an $8.00 refund which I took in lieu of paying $102.27 for nothing. The room was only $70.00 per night. I am trying to get a refund right now. I was just scammed for sixty dollars by CCI Hot-Res through Getaroom. This review was chosen algorithmically as the most valued customer feedback. This is clearly exploitive, if not fraudulent. Beware CCI*Hotel Res / getaroom.com Beware - Holiday Travel Forum CCI charged me $189.02 and overcharge of $48.12 I called on 12/14/21 to dispute the charge and they will not reimburse. Wife was searching reservations online. As an independent booking service offering over 100,000 hotels worldwide, we can get you the same deals you expect with a bigger travel agency or direct from the hotel. These people have terrible customer service, also clueless unbelievable!!!!!!. They appear as www.reservations.com or www.getaroom.com. Wrong, my credit card company contacted the company and they refused to refund the charges and said the charges were non-refundable and they had communicated that to me at the time I called to cancel. Need more info if you want help. Apparently though you may end up here by accident just by clicking on a link when you google for hotel deals or when you are on a hotel deal website. So we paid a total of $1307.98. He said the rate was $125. But according to charge, it was $30. The hotel charge was $130.32< CCI charged $187.68. HOWEVER: received my VISA charge from a company called CCI hotel reservations for a total of $497. I was charged for a motel room after I was informed they my card was declined. Double charges for hotel res. He said that he found a motel 6 in marysville ca that took cats. On my credit card I had a charge for $1955.28 listed as CCI*Hotel Res. That doesnt happen. A quick call to their 800 # in MANILA, Philippines we were offered $19 off. Also be sure you have your R# for the reservation or they refuse to talk to you. I have reported this to the district attorney of Washington State. Do not use any 3rd party that wants to charge you up front for room, incidentals, fees, or taxes, without being able to pay in person at check in. We were appalled at what we saw: He said I had to go thru getaroom to get my money back. When my credit card statement arrived, I saw a charge from CCI Reservations for $381.47 and a booking charge of $12.99. I charged my credit card i then got to the hotel and found out they only take dogs and that cats a dirty so they cannot accept them. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Holiday inn say they never received the booking. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Then, summarizing the reservation, he said the charge would be $174.03. My credit card has been charged for reservations that I did make on 4/18/2021 but were subsequently cancelled. This review was chosen algorithmically as the most valued customer feedback. Unfortunately when I received the confirmation, there was an additional $28 charge which was 30% of the room charge. thinking I was talking to the hotel I made a reservation for a four night stay. she told me that i would not be charged and today they charges my account. Business Profile GuestReservations.com Travel Agency Contact Information 4023 Kennett Pike # 53238 Wilmington, DE 19807-2018 Visit Website (917) 933-5719 Average of 187 Customer Reviews Customer. I asked. https://www.bbb.org/us/fl/north-miami/profile/hotel-reservation/getaroomcom-0633-7003995. I found out that the reservation charge was increased to $330.00 plus three charges of $12.99 as a . I called the CCI 1-800 number and was transferred to the customer service. Going to small claims. Could be 30,000 pesos. I told the man at the hotel I would not be there, since I live in Modesto Ca. Note, there may be applicable hotel charges if canceled past the cancellation deadline. I had the following experience this weekend. It took several calls to their 800-468-3578 number to get a person (you must act like you want to make a new reservation). Same with booking directly with the hotel itself, you would find and book in its own official website. Getting there starts here. So I filed dispute with my credit card(Wells Fargo.) They said it would be $66 a night . Which this was. I thought I was booking at the hotel since I was transferred by Courtyard by Marriott, Supposedly to their central booking. I was told to contact the Hyatt directly and to get the name of the individual I was talking to, then call Cci back with that information and the cancellation would be processed. I can't believe this is possible. Hotel Reservation Overview Reservation Counter specializes in providing travelers access to more hotel choices and ways to find the accommodations. This CCI conducts illegal behavior by misrepresenting themselves and should be prosecuted.