I am so disappointed. Platinum is a $25 annual payment that provides discounts at FYE only. But that applies to pretty much every agreement you'll ever come across- it's not specific to the V.I.P. After locating the magazine subscription you would like to cancel, simply click on the manage button. She finishes doing all of that, puts all of my stuff in a bag, and I go on my merry way. So I did just that. Email service@fyevip.com and ask them to cancel your account. FILE COMPLAINTS WITH THE FEDERAL TRADE COMMISSION AND THE BETTER BUSINESS BUREAU!
Isopentoday - How to Cancel FYE VIP Subscription in 5 Easy - Facebook So I think it was a year and I cancelled the magazine script. He just handed me a credit card sized card. I have signed up for the card, and cancelled it. I fallen for this as well. He says my membership is still active until the 18th, I said fine. TN 37204-1248. (: Keep in mind, I don't typically do online banking for security purposes. If I cant get this matter resolved with FYE my bank explained to me that for $35.00 I can issue a stop payment order from these snakes in the grass. I then said that it had previously been opened because the interior packing was already messed up and re-taped when I bought it. To cancel your own subscription, simply navigate to your account settings page and click on where it says "Turn Auto-Renew Off" under your subscription info. Then they charged me for two months in a row. 3. f.y.e. September 20096 debits for a total of $$139.38 spent. With DoNotPays virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Before you set out to cancel your subscription, make sure you have your membership number ready. Members Save: $8.00 (23%). I'm not saying its 100%the sales clerks fault. Unfortunately, trying to make things easier on the customers you think are going to say no anyway sometimes leads to confused customers who say yes, despite being unsure of the terms. There is nothing wrong with making people wait in line for you to read the fine print your credit card is being linked to. They have a script that they have to stick to, as do the employees who push the card in the first place. When I called they also verified my name and address, which was somewhat close to what it really was but was completely wrong. I ask about the VIP card. Please do this for yourself and others. Payment Options. Why would I say no to an extra 10% off my next purchase if it's "free", right? To cancel your FYE Backstage Subscription, follow these easy steps: 1. We regret that we are unable to cancel orders once they have been sent to one of our fulfillment centers or partners for processing. Anyone who has signed up for the FYE VIP Backstage Pass to save money on a purchase and then noticed a month later they're missing $12 from there debit accou. TN 37204-1248. After hearing time and time again about this great program that provides tons of benefits I decided to try the month free just to read the booklet and see what its about. Next time, give helpful info, not a bunch of snarky baloney. I never signed up for a membership or got any information about it either. I have tried a bunch of times to cancel this membership online to avoid hassle of calling and speaking to . No matter how hard they push you and if they sign you up without your permission sue their ###! Did you ever think maybe you should look for a better job, that maybe lying to people in order to get ahead isn't morally responsible? Reddit and its partners use cookies and similar technologies to provide you with a better experience. (right on the cover.) Either does the company. "I'd love to see you stand there, in public, and thoroughly read the crap most cashiers hand people." Just thought I should let you know that it isn't a scam. In my case, I was flat-out lied to by the cashier (or, at best, misinformed) She told me that the card itself was a 30 day trial and that IF I WANTED TO KEEP IT, I would have to call within 30 days to activate the paid subscription, not vice versa. My store has a free loyalty program where customers get point for every purchase they make which can turn into free stuff. Like someone else said, it says as clear as day how much the card costs on the pamphlet an employee gives you. In that case, you can request a refund in the same store where you purchased your Backstage Pass. FYE offers its new members a one-month free trial that will automatically turn into a paid monthly subscription. I promptly discarded these packets due to the fact that I had made no purchase of them (to my knowledge) and I was under the impression they were some sort of promotional product I need not worry myself with. Heck, the $20 gift card gives you 2 free months to basically make up your mind, not to mention the extra coupons inside and all of the offers online that more then make up for the fee.
[Resolved] FYE Review: unauthorized charges to visa card Box 41248, Nashville, TN 37204-1248. After giving it to him, he told me that I was not yet in the system (because it makes sense that he would have my name and birth-date if I weren't? We're REQUIRED to prompt you upon checkout for a Backstage Pass, 2 year warranty, and reservations if you pay with cash, and a V.I.P., 2 year warranty, reservations, and magazines if you pay with credit (at the moment, it's constantly changing). 1. Here's the phone number for everyones referenece: [protected]. Phone - +1-877-351-2131. won't cancel/keeps charging after cancellation. (And here is yet another person/clerk/mgr who was not up front when everyone was standing in line.) 7/15/71 is the info I am listed under, because I don't have the account number in hand. Shop now. Well I moved to another state, and much to my glee I found a suncoast in my podunk miserable little town. Then I was given a cancellation number. as we do not have one here. Frustrated.
FYE Backstage Pass VIP - Apps on Google Play VIP Pass Complaints - Membership Terms.
The Backstage Pass VIP is a discount card that works for FYE, but also thousands of other locations in the area, such as restaurants, airfare, hotels, etc. Wish List. I spoke with several Indians and Hindu's and such before I got to speak with a English speaking supervisor. has a consumer rating of 1.59 stars from 32 reviews indicating that most customers are generally dissatisfied with their purchases. I was *told* that my account would stay active (and that it needed to sit there for a few more days for me to "think about it" and all the "benefits" I'd miss out on blah blah whatever). Get the Backstage Pass and enjoy an instant 10% discount off your in-store and online purchases. If this was how I treated customers at my job, I'd be fired immediately. FYE Backstage Pass VIP members can now enjoy discounts and savings through the convenience of a mobile app! . As of 11/1/21, upon acceptance of your order, your credit card will be charged immediately for your entire order (including pre-orders). FYE - employees forced to push bsp vip 3. Without my consent or knowledge FYE charged my debit card $11.99 for a program I know nothing about. Resolved. No complaints at this time, but would like to cancel membership at this time because of financial reasons. The clerk kept telling everyone in line he was the only one there, so please be patient. I've heard of horrible managers at stores nearby mine, and how they've had customers do dishonest stuff just to get VIPs & Magazines. Who the hell do you think you're calling uneducated? But one time they were offering what I thought was a free trial of it and you could get a $20 gift card as well. So I go into my local FYE store today, after reading this stuff. I was also a part of their salesperson scamI turned it down with a Christmas purchase and realized in February there was a monthly charge to my credit card I used for payment.. So after I said I'd sign up, she says "Yay! Phone - +1-877-351-2131 To which I replied "I want to cancel my card". It's ridiculous how much there charging for this DVD I want, How could you not have the DVD in any of your 9 locations in the state of GA, but course you only have it online. Customer must call to cancel 1-877-351-2131 and can cancel at any time. ** (Exclusions apply.). These offers are for FYE customers who are loyal and the program can be very useful if utilized correctly. I can watch the movie I bought on Hulu for free now. That nonwithstanding, I found a really good deal (30% off eye exam and glasses), and since I have been needing to get my eyes re-examined, I called the company the deal was for. Write to: f.y.e. There was dozens of people in line, so I signed up, not knowing I was going to be paying $11.99 a month. To help you avoid undesired expenses, we can set you up with a. 3 months later, I notice I've been being charged 11.99 monthly for this effing card. I also will be reporting to the Better Business Bureau and I no longer will be shopping at F.Y.E. plus, the receipt says, in black and white "unless i call to cancel during the 30 day trial, i authorize to autimatically charge $11.99" however, on fye's website it says nothing SAME DAY it was purchased. Backstage Pass VIP membership. When I called the number from my credit card statements and explained to them I had previously canceled this membership during . I was told the first month is free but after that it's $12. &&& Pinkninja: Line is your one-stop destination for all the information you need As a subscriber to Backstage, you are free to cancel your subscription at any time. Use it to sign up for any free trial, and you will never be charged after a free trial again. I'm sorry if I seemed apprehensive then. Anyone know what phone numbers to contact actually person not on the machine? Well, last night in my rare instance of checking my bank account, I noticed an $11.99 charge for FYE VIP BSP. Nice. The guy answers and asks if I got the gift card, I said no. So I sent the company an e-mail (a not very nice one mind you) basically stating that I want ALL of my money back since they have dishonest, lying employees, or I'm going to get a lawyer (heh I may have went a little overboard). Be sure to get a confirmation number or email for the cancellation. Read More.
Top 10 Best Tlg Fye Vip Cancel Membership Reviews & Comparison Multiple-use coupons. I'm so done. So far I have had no problems. From the outside looking in, I know it's annoying to be pestered with a bunch of questions when you just want to leave. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. I agreed; It lowered my total by a bit and I was in a rush.
Great Fun - unauthorized charge - ComplaintsBoard.com What makes this issue so striking is that they usually dont even use all those subscriptions. I was a victim of the FYE VIP BACKSTAGE PASS scam as well. I declined the card, and paid for my purchase with my debit card. I have a JUSTICE for girls club card, lol. Games equivalent) for over six months now. The only way is to call a 1-800#. Stay alert, friends. Obviously that is just a ### hurdle they put in the way hoping I would forget to call. To avoid becoming a paying member, you need to cancel your free trial before it expires. People always look for someone else to blame when things don't go their way. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period. So I called them. If you want to jump the phone queue, use DoNotPay! We're the largest Funko Community on reddit. I never even got a chance to use the card! FEATURES: No printing! How do I cancel my Audible account without losing credits? asking the company to end your FYE Backstage Pass membership. and meet all your essential needs. Here is where I made my mistake though. These people are very sneaky to say the least. I called to have my membership cancelled but the guy was almost infuriatingly persistent with trying to convince me to keep the membership. The cashier asked for a birth date and I gave him it (I figured he needed to verify my debit card like how some places ask for ID). All the information you need can be found on the web site fyevip.com or by calling the number previously listed. FYE is only half the problem, the other half is the customers for not reading, listening, or paying attention. While he was very nice and understanding, I was annoyed (though it wasn't his fault) that he said my account still read as active and a refund was not available. DMs will fire you in a heartbeat if you don't meet your quota. Does FYE Backstage Pass offer a refund after I cancel my subscription? I'm smarter than you honey and make far more money, I'm sure. View all FYE reviews & complaints. Does FYE charge for pre orders? First of all, the first problem is that they tell you that it is $25 a year, even their WEBSITE it says $25 a year, but they will charge you $11.99 a month. Email -[emailprotected] Never signed up. To think, if I would have thrown it away there'd be no way for me to access the account in order to cancel it. GPS search - find deals near you wherever you are! I occasionally make dumb mistakes, though: circa 2003, I bought a copy of Jesus Christ Superstar from FYE, and ended up with a $40 charge to Sam Goody's and a subscription to People Magazine. She asked: Are you certain? I don't mean to put myself on a platform here- I've made my share of mistakes with agreements, too. Luckily for me, before whoever was on the other end hung up I said "No, I do not agree to what you've said and I will keep calling here until this membership is canceled. I'd like to call it a scam, but it was more of a case of not being up-front. Privacy Policy. I bought a cheap dvd at an FYE and the cashier asked if I'd like to sign up for their backstage pass. sign a contract then run off. Most educated people would say "I'm sorry, I'm busy." If you want to keep your subscriptions under control, install the DoNotPay app to monitor it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Submit a complaint and get your issue resolved. Subscription services cost more than it seems. You can almost always get a refund from things like these, AHHH I delt with the same issues as most of you they told me i could cancel within 30 days to avoid any charges and then month after month i was charged $11.99i called 2 more times after that to cancel and they just rambled on about the deal but told me it was canceledby the time i was charged the 3rd month i was furious i called up and was a complete [censor] and got through to the supervisor Thomas. This is for F.Y.E. There are four ways to cancel your money saving f.y.e. You can't listen if THEY WON'T TELL YOU. Before I let them sign, I tell them that "If you don't call this number in 30 days, it's 11.99 a month that gets charged to this card." Going on a history search with my card, they have been charging me $11.99 since July. At this point I'm really confused because she never told me she'd need this much, but I just went with it. The FYE Backstage Pass VIP offers discounts and savings with the mobile app at the chain of entertainment retail stores. Cancel FYE Backstage Pass over the phone. It's just the truth. I was asked my info at the register like 75% of stores do now a days to help market their products. Then he asked for my address and full name. Give the rep the info they need to find your account. I shop at FYE frequently because it is the only entertainment store near me. I understand the run-around; I've worked phone jobs. I have been charged with $9.99 two times now even after I have cancelled it! But as I mentioned in my earlier post, that "large variety of stores" you mention was basically just a bunch of Dunkin Donuts and Dominos Pizza locations, for which you can probably get the same exact coupons online for free. I forgot to call. A lot of people were confused about this and I agree -- it's confusing and misleading. No one said a word to her about any program.. nothing about a free trial or monthly fee. The website states that I have to call their number to cancel, but from what others are saying, it seems that they will charge you even after you "canceled". Even dumber when she tells me to sign the bottom of this long receipt ( I thought she ran my debit card as credit and was having me sign that ) and I didn't read what was on it. Me: No thanks. He took my membership card from me and cancelled it. Here's all of our great blah blah" no, first they would give you the sales pitch and slip in there that your account would be active and to have a nice day. Now that I am looking into it before calling in the last 15 minutes since I searched I have read at least 10 complaints all stating the same exact situation as my daughter. My total was high and the cashier offered me 10% off, and explained to me the card and that I could cancel within 30 days without a charge. How quickly and smoothly the cashier tricked me into signing up for the membership makes me think he has done this multiple times before; and if he is doing it again and again he is probably ordered by management to do so. The store manager has no customer service skills and the store it's self seems disorganized. It turns out you must first activate your pass and THEN cancel it, which it doesn't say anywhere. Fill in the form with your personal information. To cancel your own subscription, simply, After locating the magazine subscription you would like to cancel, simply, f.y.e. Here is what you have to do: Once we cancel your subscription, you will receive a confirmation email. I want my money refunded immediately! Are you serious? I tell my customers 100% what they are getting. I decided to check out this AMAZING service, so I log on. Sure enough, I went about a full year with some unknown charge on my card every month, until I finally figured out it was FYE 2 years and about 20 calls later, they still refuse to cancel my card. I asked her " is it like a rewards points program? "
Surely we arent all imagining it. I'm not offended. There were six people in line and one person behind the counter. After my transaction was finished, and everything was bagged, THEN she mentioned, "You have 30 days to cancel or you will be charged $11.99 a month. I had no idea I was going to B VIP of anythingSo what did I do?I called my bank and change my ACCOUNT #Lesson Learned, ..Always listen to what anybody has to say especially when they're trying to sell U something. DoNotPay offers plenty of services that can be useful to you. Canceling f.y.e. This comment was posted by a verified customer. Box 41248, Nashville TN 37204. Get a run around.
Is Fye A Trustworthy Website? - ultimatemembership.pro I'm explained to that it's free, blah blah, so i ask to see the paper work and sign up- to which the cashier tells me, to come back when I'm ready to make my purchase, and they'll link the card to my credit or debit card to save me having to fill the paper work out, and so its discount is applied with every purchase! You can cancel your membership from your smartphone, and it wont take you more than a couple of minutes. I have had the regular Backstage Pass for a while. Since I now had it for another two months, not long after that I filled out the form for the gift card (with the correct address on it). Here's my experience: No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. . DEBIT CARD PURCHASE - FYE BACKSTAGE PASS xxx-xxx-2131 NY, RECURRING CHECK CARD PURCHASE FYE BACKSTAGE PASS 877-351-2131 NY, Debit Purchase - Visa Fye Backstage Pa877-351-2131ny, FYE BACKSTAGE PASS 877-351-2131 NY 12203 USA, VISA DDA PUR 478930 FYE BACKSTAGE PASS 877 351 2131 * NY.
How To Cancel Great Fun the Easy Way [Pro Tips] - DoNotPay Backstage Pass VIP membership. Email Updates. I had kept my receipt, so I read it over. We could care less if you keep it. Its wrong but U can;t force anyone to get something they really don't need, I mean come on how often is the average person going to shop at an entertainment center unless you're a DJ or a game addict. I signed up for the FYE VIP pass as well. Keep it classy fye, not whatever you call this sad excuse for customer service. I guess the clerk just decided to add the card on and then after wrapping all the presents I found at least 2-3 packets of the same information, as well as cards detailing information on the VIP Backstage Pass. If FYE Backstage Pass keeps billing you after youve canceled your subscription or wrongs you in any way, you can always sue them to get the justice you deserve. There is nothing hard about calling a customer service number and being assertive to get your money back, ESPECIALLY if its on a credit card. Then they make it a major hassle to cancel once you realize you've been scammed. I had success, this is what everyone needs to do. I knew my 30 day trial would be up at the end of January and since I wasn't using the card and was on bed rest I really just could afford the $9.99 a month on something I didn't use. Backstage Pass VIP subscription service that you no longer need just became so much easier. Ask the company to send you a confirmation email once they cancel your account. It's in the little folder. There are two card available for FYE, first is the The Backstage Pass which is $25 for the year. Basically, this company exists by ripping people off, because the price of entertainment has dropped almost to zero. Read receipts that you sign or packets of info you receive, call and talk to a manager or go online for additional info. The complaint has been investigated and resolved to the customers satisfaction. And do you know what it's like to LOSE YOUR JOB if you don't get enough sales? Sep 10, 2009 6:34 pm EDT. FYE can't cancel the card for you. I was told I could cancel before 30 days and not be charged the 9.99 monthly dues. We accept the following payment methods: Visa, MasterCard, Discover, American Express, PayPal, and FYE Gift Cards. The VIP card is a joke. 2. There is an easy way to cancel your FYE Backstage Passwith DoNotPay. THAT BEING SAID: Canceling my service was a ###ing NIGHTMARE. Additional membership benefits, included only with a Backstage Pass VIP membership are available within 2-3 days of purchase. There's a 30 day free trial but you have to call and cancel it otherwise they charge you $11.99/month even if you haven't used it. I will also be filing as many complaints as I can everywhere I can and this included my local FYE store. f.y.e. I work in retail, as well. Our Price: $29.99 We just noticed it. Consumers complaining about f.y.e. No i am not stupid, i did not sign any papers at any store (again there are none here--had no idea who they are) and I did not give out information to a sales associate unless f.y.e has another store name possibly. A. Andrew from Reno of US. I will never shop at this pos fye again I will go to best buy or hh gregg if I need headphones or CDs or my electronics, This place I terrible who the hell is going to pay 11.99 a month for so stupid VIP pass .I never signed up for this such a scam terrible compay I will never shop here again I will go to best buy or hh gregg if I need CDs or headphones what a pos company fye is. For more information, please see our FYE Backstage Pass, also known as FYE VIP, is a loyalty program offered by the FYE retail store chain that provides its members with various discounts. PLEASE DO THIS ASAP! TLG*FYE VIP [protected] NY They charged me $9.99 with out any authorization. * Includes amounts subject to any holds. In that case, you can request a refund in the same store where you purchased your Backstage Pass. Visit www.fyevip.com for additional details regarding the Backstage Pass VIP member benefits. A pamphlet was thrown in her bag with her purchase of a 9.99 item. The DoNotPay robot lawyer, which won the prestigious ABA Brown Award for its services, can help you sue the company in small claims court. If you use a credit card you get a free 30 day trial. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. 4437 Morgan Ford Rd. As an employee of FYE, who is 100% honest with her customers, please know that some of us aren't trying to trick you. Another thing that bothers me is all this talk of FYE associates somehow inputting information they haven't been given. I should have known right there to just stop her and walk out, that was dumb on my part. Regular Price:$34.99 To voice your concerns or raise a complaint, simply call
[Resolved] FYE Review: membership terms - ComplaintsBoard.com I spoke to some guy who I could not even understand about my problem, saying that I would like to cancel so that I'm not charged anymore. Copyright 2023 Line Financial - A Public Benefit Corporation. It stated "We're sorry to inform you of this, but if you did not cancel within the 30 day grace period, you must wait a year before you can cancel your account." I thought that was that and I was on my way. I found what I was looking for and went up to the cash register to pay. All this with an attitude of too bad so sad, we don't know how to apologize. they also explained that if I did not call and cancel I would be charged after the first 30 days of having the card. You need to enable JavaScript to run this app. If you want to upgrade, you can for 10$ a month. What they are doing is illegal. Backstage Pass VIP - is a 1 month free trial with $11.99 billed directly to credit card on file after the trial period.