Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. We use dedicated people and clever technology to safeguard our platform. Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? Add to basket. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Hello Maxine,Thank you very much for this lovely review, it's great to hear how much your little ones enjoying their Toniebox Make sure you sign up for our referral program to get FREE Tonies! https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. Faulty product! Use this service to order a certified copy of a document from a company's filing history. If was purchased for a Christmas gift so has only been working since late December approx 4 months. They first asked for proof of purchase which I supplied and a photo of the item in question. Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! Tonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. You can wash the three Soft Cuddly Friends with audio play separately from other laundry at 30C in mild detergent. Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. 2023 Trustpilot, Inc. All rights reserved. Update after leaving a message on their facebook messenger service they couldn't have been more helpful and I am now returning my faulty box for a replacement.So I have updated my review accordingly. Say helloooo to the Toniebox, the musical storybox made for little hands. Very good customer service. Kimberley Moran, Senior Editor at We Are Teachers. Opened the box to find it didnt work. Just look at the reviews from the app store which is the main way to add new tonies. Find company research, Companies can ask for reviews via automatic invitations. Great! No response! Such a cool concept but so sadly disappointing when it doesnt work & the company doesnt even try to fix it! I'd like to ensure we get your refund handled asap and we will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. I absolutely love the Tonies concept, we live in SA and my sister sent one home from the UK for my daughter for her 4th Birthday, we had no problems connecting it, and I really struggle with new technology hahaha, I love that it keeps my daughter away from the TV and still keeps her imagination running, she loves the stories and the sing alongs, its her supper routine now. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. BUYER BEWARE they are no longer a working company. Ordered a Tonie for a gift and the delivery tracking replied that it was sent back to the sender. I received no refund and no tonie. Still, after multiple attempt to reach out to support, they have not replied. They removed their phone number from their site and no longer are a working company. WebAdd to Basket. Purchased for my daughter's birthday. Please could you contact our US team at hello@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. We hope we can keep those imaginations flowing for a long time to come.Make sure you sign up for our referral program to get FREE Tonies so that those stories and characters never stop! Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". What is your Return Policy? Contact our B2B service directly. I have no issues with routers, phones or computers but this device drives me mad every time. Accessory. 7.99 inc. UK VAT. To start a return from the UK, follow these steps: Fill out the customer form from your package. The Toniebox lets you take music and bedtime stories wherever you go with cute characters, easy controls and no bright screens. United Kingdom. The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails. DT. We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! | Here at Tonies, we are The idea sounds amazing. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. Anyone can write a Trustpilot review. Connectivity and the whole setup process is beyond poor. You've accepted analytics cookies. At tonies, Investor Relations stands for consistent, proactive and transparent communication with the capital markets community. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. They should speak to fairfax and favor. tonies employs over 400 people and has been listed on the Frankfurt stock exchange through tonies SE since 2021. Our popular characters from the Steiff Soft Cuddly Friends collection become Tonies and tell their most beautiful stories to fall asleep to. 4 months in, no updates or improvements to app or software. The Toniebox is already in another household. 2023 Trustpilot A/S. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! 20% OFF* ALMOST EVERYTHING ENDS TODAY. Hi Baturay, thank you for getting in touch. WebFrequently asked questions. The chip is securely packed and sewn in so that nothing can happen and it is not damaged when you wash the toy in the washing machine. One thing I wish was a bit different Is having to smack the side of the box to change the story/song as this seems quite a loud way, especially if unwinding of an evening etc. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! Its a shame because I definitely wouldnt order anything direct. We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! WebAmazon.co.uk: Tonies Characters 1-48 of 223 results for "tonies characters" Results Amazon's Choice tonies Audio Character for Toniebox, The Magic Faraway Tree - The Enchanted Wood, Audio Book Story for Children for Use with Toniebox Music Player (Sold Separately) 662 1499 Promotion Available Get it tomorrow, 15 Apr FREE Delivery by WebRegistered office address Causeway House, 1 Dane Street, Bishops Stortford, Hertfordshire, United Kingdom, CM23 3BT Company status Active Company type Private limited Happy Kids. If you have any questions about the Toniebox, please contact the tonies customer service. Yes. My son received one for his birthday but due to tags being lost we dont know who bought it him. There are constantly new Tonies being produced which are current for both children + also more educational ones as they develop. Sign up for updates, sneak peeks and a coupon for 10% off your first order. Koala Bear with Gitarre Design Protective film Suitable for the Toniebox. Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Such a wonderful story teller . Find out more about how we are changing the way children listen to audio. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Finde Tonie-Hndler in deiner Nhe mit unserer. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! I just feel the characters are a bit expensive. Our support team is here for you! Need help with your Toniebox, myTonies account, or order? Then simply place the Soft Cuddly Friend with audio play on the box. It didn't work either. We use some essential cookies to make our services work. They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. We decided to take the tonie plunge after seeing our friends child with one. EQS-News: tonies SE / Key word(s): Preliminary Results/Annual Resultstonies SE: tonies exceeds revenue guidance for FY 2022 with a very strong US business and delivers on profitability outlook 02.02.2023 / 07:30 CET/CESTThe issuer is solely responsible for the content of this announcement.tonies exceeds revenue guidance for FY 2022 with a Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! The audio play content is downloaded from the Cloud and from then on it can be played with the Soft Cuddly Friend at any time, even without WiFi. tonies is the creator and publisher of tonies, the innovative and award-winning audio system for children. We have 1 for my big boy and baby girl and they love it. Fear of missing out? Shipping worldwide (All orders are shipped from the UK!). Here you will find the right contact person for This was not relevant to my complaint. It is now 4th April and still waiting for my refund. We use cookies to make our services work and collect analytics information. Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. We have tried for a week now to get in touch with them to resolve, and help is so slow leading to a very, very disappointed toddler. Connectivity and the whole setup process is beyond poor. I was told to sent two tonieboxes back that they could send us a new one. Verification can help ensure real people write reviews about real companies. WebKatzenworld Snowball Design Protective film Suitable for the Toniebox. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. Date of experience: April 09, 2023. Loved by over 3 million fam Consisting of the Toniebox and the matching audio figurines - called Tonies - the system makes audio content touchable and enables a completely new kind of listening experience: audio play. 92, Grafton Street, Dublin 2. WebMeet Tonies, the new audio system for kids. Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. I emailed 3 weeks ago and was told it would take up to 4 weeks. It didn't work, reached out to Tonies and they sent us a new box. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! I bought this for my granddaughter, age 5, and she absolutely loves it. You've rejected analytics cookies. Playtime & Action (relaunch) - Favourite Children's Songs, Rapunzel and other fairy tales - Favourite Tales. https://tonies.com/en-gb/referral/Happy listening!James - Team tonies. Hi Esra, thank you for getting in touch. The company just sends copy and paste apologies with no real help. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. With Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. Such a wonderful story teller . Sign up to our Newsletter for a 10% Discount Code. tonies is the largest interactive audio platform for kids in the world. Amazing product, so much Choice and new Tonies being added.Highly recommend and can't wait to add more to our collection. Say hello to the Toniebox. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Anyone can write a Trustpilot review. Faulty product! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I emailed to report a non charging toniebox and got a standard set up reply response. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. its the ideal entertainment and for years to come I'm sure, its very versatile to age groups.
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